Terms

Terms & Legal

By using this website or placing an order, customers agree to use the site lawfully and to provide accurate order and contact information.

Product availability, prices, images, descriptions and shipping options may change. Kaufhaus Kobold aims to describe products carefully, including maker information, materials, dimensions, age guidance and care notes where available.

For children's products, customers should always follow the manufacturer's age guidance, safety warnings and care instructions.

Orders may be cancelled or refunded if an item is unavailable, if a price or stock error has occurred, if required information is incomplete, or if the order cannot be fulfilled safely or legally.

Returns and exchanges are handled according to the Shipping & Returns page. We do not accept returns or exchanges for change of mind or customer convenience.

Site content, including text, images and brand materials, may not be copied or used without permission except where permitted by law.